About My Greyhound
About My Greyhound
My Greyhound makes it easy for Greyhound Australia customers to manage and view all travel bookings in one place, including tickets, passes, packages and experiences PLUS our exciting new Greyhound Rewards program.
My Greyhound is your account dashboard where you can manage and add bookings, as well as see your booking history. You can also view your G-Dollar balance, update your contact information, change your password, and manage your email preferences.
You can create a My Greyhound account for free on our website using an active email address. Once you have created your account you can add, change and delete trips in real-time.
The portal is simple to use and designed to make life easier, from updating your personal information to managing the types of communications you want to receive from us. My Greyhound remembers your details, so you don’t have to enter them next time you want to travel.
To add a booking to your My Greyhound account, simply type in your booking number and PIN code in the relevant fields as shown before clicking ‘Add’. Once you have added your pass booking to your My Greyhound account, it will show in the My Bookings section of the dashboard. From here, simply click the ‘Manage’ button next to the relevant booking.
If you’ve forgotten your password to your account, simply click the ‘Forgot Your Password?’ prompt on account Login page, enter your email address and hit ‘Send’. If your address exists in our system, you will receive an email with instructions on how to reset your password. You can also reset your password here.
If you continue to have trouble logging in, don’t worry – simply call our friendly Customer Service team on 1300 473 946 for further assistance.