Commuter Travel Passes

Commuter Passes

Commuter Passes

If you’re a frequent commuter looking for comfortable and convenient travel and great value for money, Greyhound Australia has got you covered. Our Commuter Pass will take the stress out of your commute!

With three city pairings to choose from - Sydney<>Canberra, Brisbane<>Toowoomba and Cairns<>Townsville - it's never been easier to buy your travel in bulk and save on your regular travel. With 10 trips starting at just $299, it's the most cost-effective way to plan your trips!

SYDNEY <> CANBERRA
10 trips from $450
Often travelling between Sydney and Canberra and looking for the best mode of transportation? Look no further with our Commuter Pass. Avoid the traffic, tolls and delays, all the while saving money. Choose from a 10 or 20 trip pass.
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BRISBANE <> TOOWOOMBA
10 trips from $299
Frequently travel between Toowoomba and Brisbane for work, medical appointments, or to see friends and family? Then save time and money by purchasing a Commuter Pass. Choose from a 10 or 25 trip pass.
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CAIRNS <> TOWNSVILLE
10 trips from $539
Do you travel between Cairns and Townsville regularly? Save yourself from getting too acquainted with the road by letting us drive you there and back, where you can enjoy the scenery and relax by purchasing a 10 day pass.
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FREQUENTLY ASKED QUESTIONS

How do I book a trip with a Greyhound travel pass?

You can manage your pass and add trips through My Greyhound account, or by entering your booking number and email address on the Manage Booking page. Just type your origin, destination and date into the availability search and choose the trip that works for you!

What amenities can I expect on the bus?

Our buses come with free WiFi*, USB chargers, air-conditioning, reclining leather seats, and a restroom.

*Please note: WiFi connectivity is only available on East Coast services and in Telstra coverage areas.

What is my booking number and PIN?

If you purchased before 24 June 2024, you received a PIN number to edit your Ticket, Pass or Package details on our website. The PIN number is no longer required, please use your email address to access your Ticket, Pass or Package details on our website.

How do I get a refund for my travel pass?

Once you have commenced travel on a pass there is no refund available. If you have made the purchase and decide you no longer need it before you have made any trips, we can arrange a refund, less a 10% cancellation fee.

How do I change booked trips on my travel pass?

You can do this at any time online in your My Greyhound account if you have an one set up, or by visiting Manage Booking and entering your booking number and email address. Online changes can be made up to 1 hour prior to departure. You can change or delete trips, or add new ones, as many times as you like. To change your booking via our Call Centre up to 15 minutes prior to departure, please call 1300 473 946.

What do I need to show the driver when I board the coach?

Once you have added your trips to your pass, simply show the driver your booking number when it’s time to board the coach (no need to print anything out - your phone is fine!). Make sure to have some photo ID handy in case you are asked to present it.

What happens if I don’t turn up for a trip booked on my travel pass?

If you are travelling on any of our Whimit Travel Passes, you will be able to re-book the trip, however you won’t receive any additional days.

If you are travelling on any of our Commuter Passes, you will forfeit that trip.

Can I transfer my travel pass to someone else?

No. Each pass is unique to the person it was originally issued to. If you no longer need your pass, please call 1300 473 946 for assistance.

Can I choose the number of days on my travel pass?

Yes! You can create your own Whimit pass and choose between 7-60 travel days on our National or East Coast network.

Can I add more time to my travel pass?

Yep, sure can! You can grab a top-up of 1, 3, 5 or 10 extra Whimit Days (depending on the pass you originally bought) in Manage Booking or by calling us on 1300 473 946.

Our Commuter Travel Passes can’t be upgraded. If you need more trips, simply purchase a new Commuter Pass.

What’s the difference between a ‘Ticket’ and a ‘Pass’?

A ticket allows you to travel between an origin and a destination at a specific time chosen at the time of booking. A pass, on the other hand, allows you to make multiple journeys on the one booking, with the freedom to choose your origin, destination and time at a later date!

What are the different types of Passes?

The National Whimit Travel Pass offers travel without limit, and is determined by days, not distance or destination. Travel in any direction to absolutely any of our 180+ stops around Australia, for as many consecutive days as you have purchased.

The East Coast Whimit Travel Pass allows unlimited travel along the East Coast on any of our services between Melbourne and Cairns, back and forth in any direction, for as many consecutive days as purchased.

Finally, Commuter Passes are for passengers who regularly travel between the same two destinations, allowing them to purchase their trips in bulk for a discounted price.


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